Missing oven racks should be reported to the SCCM.

Missing oven racks should be reported to the SCCM.

• A. Maintenance
• B. Supervisor
• C. SCCM
• D. Crew Chief

Answer: (C)

The main idea is who handles equipment inventory issues at the station. Missing oven racks are an inventory discrepancy, so the designated owner for stock control and equipment accountability at the station—the SCCM—takes the report. The SCCM oversees equipment availability, logs shortages in the official records, and coordinates with the appropriate teams (such as catering and maintenance) to arrange a replacement before the next flight. This ensures the galley is complete and compliant for service. Reporting to Maintenance would be appropriate if there were a fault with a rack, not simply a missing item. Supervisors and Crew Chiefs lead operations but aren’t the primary point for stock control and inventory discrepancies.

The main idea is who handles equipment inventory issues at the station. Missing oven racks are an inventory discrepancy, so the designated owner for stock control and equipment accountability at the station—the SCCM—takes the report. The SCCM oversees equipment availability, logs shortages in the official records, and coordinates with the appropriate teams (such as catering and maintenance) to arrange a replacement before the next flight. This ensures the galley is complete and compliant for service.

Reporting to Maintenance would be appropriate if there were a fault with a rack, not simply a missing item. Supervisors and Crew Chiefs lead operations but aren’t the primary point for stock control and inventory discrepancies.