Which term describes passengers who require additional assistance such as vision impairment, mobility aids, or guide dogs?

Which term describes passengers who require additional assistance such as vision impairment, mobility aids, or guide dogs?

• A. Regular passenger
• B. Special category passenger
• C. VIP passenger
• D. Infant

Answer: (B)

Passengers who need extra help due to disabilities, vision impairment, mobility aids, or guide dogs are identified as a special category passenger. This term signals crew and ground staff to arrange the appropriate assistance, such as help with boarding, seating, and handling mobility devices or guide dogs, and to coordinate with the team involved in on-ground support. It clearly distinguishes them from regular passengers (no special needs), VIP passengers (high-status service), and infants (young children with separate care requirements). Using this label helps ensure safety and consistent service by activating the right procedures and resources for those who require additional support. In some contexts you might also hear PRM—passengers with reduced mobility—but the option that best fits the description given is special category passenger.

Passengers who need extra help due to disabilities, vision impairment, mobility aids, or guide dogs are identified as a special category passenger. This term signals crew and ground staff to arrange the appropriate assistance, such as help with boarding, seating, and handling mobility devices or guide dogs, and to coordinate with the team involved in on-ground support. It clearly distinguishes them from regular passengers (no special needs), VIP passengers (high-status service), and infants (young children with separate care requirements). Using this label helps ensure safety and consistent service by activating the right procedures and resources for those who require additional support. In some contexts you might also hear PRM—passengers with reduced mobility—but the option that best fits the description given is special category passenger.